When you run Windows Updates on your computer you assume that everything will be fine.However, sometimes you can get a corrupt update and your computer when rebooted or shut down will get stuck on this dreaded screen: This will not go away and most people outside of the IT world usually take full notice of the “Please do not power off or unplug your machine…” message and we have known clients leave machines on this screen for days in the hope that it will eventually start working – it won’t!After completing the first and sometimes the second step, my computer will suddenly restart again and then the screen with state "Loading Files" and then come up with a screen that says Windows could not start and that it is scanning the files to repair.After doing this for several minutes it tells me that it must restart and to click "Finish" to restart.I do so and my computer restarts and then loops right back to the Installing Updates screen and once again, after completing Step 1 or Step 2 it restarts and goes to the Loading Files screen and then to the Windows cannot start and the the repair scan.
: If you are looking for this fix for Windows 10 you can find it by clicking here.
If you don't know how to start in 'Safe Mode', all you have to do is start up your computer and repeatedly hit the f8 button till it gives you the option to start in 'Safe Mode'I hope this helps Go to control panel, click on security center, go to automatic updates then change your preferences to notify me but don't automatically download or install them, which you should do anyways since you don't want all the downloads....unless you just really like SP3 or IE8 lol. It will not download or update unless you tell it to and which ones to update.
Then do your updates and when you are done, change it back. My experience with this problem is that the Microsoft article linked above was utterly useless.
What we usually advise is that if your computer has been stuck on a message similar to the one above and has not changed for around 30 minutes then it certainly has a problem that will need to be acted on.
Once you are convinced you have a problem, you should power off your machine.